• Editor's note: This article is updated each time new information becomes available.
JOHANNESBURG – The Social Security Agency (Sassa) is confident all grant payments will be made on Friday.
It's been almost a week since a system glitch resulted in the non-payment of nearly 700,000 beneficiaries, countrywide.
Sassa has accepted responsibility for the problem and apologised.
“We sincerely apologise for what happened. We encourage people to enlist for the new Sassa card because by the end of September the old card will not be working,” said Sassa spokesperson Kgomoco Diseko.
It's been distributing food parcels to frustrated beneficiaries while the issue is being fixed.
Cabinet has also apologised to grant recipients who have been queuing since Monday for their money.
There are reports that some people are being turned away in Lusikisiki in the Eastern Cape.
Meanwhile, postal workers in Durban have downed tools as beneficiaries wait to receive their payments.
The Post Office is advising recipients to draw their cash at ATMs.
The agency said it's confident all beneficiaries will receive their full grant payments in the next couple of days.