JOHANNESBURG - Social Development Minister Susan Shabangu has admitted her department and the South African Social Security Agency (Sassa) weren't fully prepared to switch to new cards for grant payments.
Hundreds of thousands of beneficiaries were left without their grants this month due to glitches in the new system.
Those issued with new cards, couldn't withdraw money at some of the usual banking facilities.
During a media briefing on Tuesday, Shabangu apologised for the problem.
Shabangu apologises to beneficiaries for what they experience last week. She says they had not prepared themselves adequately for the card swop #SASSA— African Child (@ZikhonaTshona) July 10, 2018
Shabangu says they also discussed how they can have fewer glitches at, to improve service for beneficiaries #SASSA— African Child (@ZikhonaTshona) July 10, 2018
Sassa is currently swapping the old cards for new ones.