Apple in showdown with customers

File: Apple will seek to diversify by getting deeper into the television business, and with the likely launch of a subscription news service.

File: Apple will seek to diversify by getting deeper into the television business, and with the likely launch of a subscription news service.

AFP

JOHANNESBURG - Apple is in a showdown with its customers as iPhone users want to sue the company for monopolising the Apple app store.

READ: Apple finds quality problems in some iPhone X and MacBook models

Users are complaining that Apple is blocking them from purchasing software from third-party marketplaces.

This inflates prices at the app store, as Apple takes a 30% commission on all sales.

Apple has argued that its customers cannot sue it as they're not its direct purchasers.

READ: Apple delivers strong iPhone sales amid declining global demand 

The Supreme Court is expected to issue a ruling by late June on whether or not iPhone owners can bring forward such a case.

An anti-trust lawsuit could open Apple up to further litigation from consumers.

This could affect other companies like Google and Amazon, who also operate their own app markets.

Source
eNCA