Capitec customers frustrated by R99 debit orders

File: Capitec said it will refund over 25,000 customers.

File: Capitec said it will refund over 25,000 customers.

Reuters

JOHANNESBURG - Capitec customers are up in arms over unexplained debit orders.

They've raised concerns about the "mysterious R99 debits".

READ: #TheGreatBankHeist: Forensic report reveals R2bn was siphoned at VBS bank

A report has shown that as many as R750,000 may have been fraudulently debited across the country’s five major banks.

The report highlights that these debit orders come to a total of R74-million.

READ: Capitec is 'a wolf in sheep's clothing': Viceroy

In response, Capitec says it has reduced the minimum value that triggers an SMS notification from R100 to R30 so that its clients are informed of smaller debits from their accounts.

The bank said it will refund over 25,000 customers.

Source
eNCA