Zoom earnings soar as video meets become pandemic norm

File: During the Zoom meeting, the ambassador, her deputy and other staff members are heard devising a plot to share out money which was meant to aid stranded citizens.

File: During the Zoom meeting, the ambassador, her deputy and other staff members are heard devising a plot to share out money which was meant to aid stranded citizens.

AFP/Pippa Fowles

SAN FRANCISCO - Zoom reported that its earnings soared as its video-meeting service became a popular way to work or socialise while hunkered down due to the coronavirus pandemic.

Zoom said it made a profit of $27-million on revenue that leapt 169 percent to slightly more than $328-million in the fiscal quarter that ended April 30.

In the same quarter a year earlier, Zoom reported zero dollars per share in net income for stockholders.

"The COVID-19 crisis has driven higher demand for distributed, face-to-face interactions and collaboration using Zoom," founder and chief executive Eric Yuan said in a release.

READ: Zoom vows to address privacy, safety issues after complaints

The quarter ended with Zoom having approximately 265,400 paying customers with at least 10 employees each -- an increase of 354 percent from the first quarter in 2019, according to the company based in the Silicon Valley city of San Jose.

Zoom told analysts that about half the growth in paid use was customers paying month-to-month, and those types of subscribers are more likely to leave than those who commit to annual memberships.

"It's a reminder that Zoom is seeing an unusual spike during what we hope will be a relatively short term event," independent tech analyst Rob Enderle said.

"Once you don't have to socially distance as aggressively anymore, a lot of folks are going to want to go back to meeting in person."

Source
AFP