JOHANNESBURG – Capitec has clinched the top banking spot, beating FNB in this year's Internet Banking SITE-isfaction survey.
The survey measures customer reaction to digital banking services in South Africa.
The industry considers the report an essential feedback tool.
Capitec secured the top spot in the digital banking category.
The bank scored 81 out of a possible 100.
Capitec received another accolade for the best bank in the mobile banking category.
However, FNB managed to beat Capitec in the internet banking section.