CAPE TOWN - A Cape Town man's family is accusing the Salt River morgue of cremating his corpse without their knowledge.
There's a further claim that the man's ashes were then released to another family.
The health department calls it a regrettable, isolated incident and has offered counselling to both families.
Leandria De Freitas do Pinhero said her family is still coming to terms with the death of her brother.
Morne Coetzer (27) was stabbed to death in Wetton on 28 July.
His family believes his body was switched with the body of a man found near Table Mountain in June.
The family said they are worried Morne's killers will never be found because the cremation of his body has destroyed crucial evidence.
His sister said, "to have the murder victim mistakenly issued to somebody else, what happens to the evidence that they needed to extract from the body. Have the investigators been able to take that to be able to have the case against the murderers? "
The health department said it's conducting an internal investigation into how the mix-up occurred.
It says the forensic pathology service has since implemented strict standard operating procedures to prevent a similar error.
Two months later, the family says it's still waiting for his ashes to be released by the morgue.
The family wants to bury him with dignity, but the health department said it hasn't completed all identification processes.