Body left at Old Mutual office following claim dispute

Old Mutual group

File: Old Mutual group logo.

eNCA

JOHANNESBURG - A KwaZulu-Natal family brought a corpse to an Old Mutual office following a claim dispute after the insurer allegedly failed to pay up.

A video circulated widely on social media, shows family members dropping the body at the insurer's office.

Old Mutual confirmed on Twitter that the claim has been paid.

READ: Old Mutual files court papers in response to Moyo

It faced backlash with some accusing it of being insensitive.

The insurer says the incident is regrettable and isolated, as this specific claim needed further assessments.

It says it strives to pay claims speedily and within eight hours, once all requirements are met.

Source
eNCA