Home Affairs to increase staff, working hours

Tiring queues at Home Affairs are a long-time complaint. But the department says it will implement interventions.

CAPE TOWN - It's not something anyone looks forward to - queueing for hours at Home Affairs.

Home Affairs officials have told Parliament its plans include longer operating hours and developing a monitoring tool to measure the average waiting time. 

READ: Residents outraged at Home Affairs delays

Some members of the portfolio committee have called on cabinet to intervene urgently in the day-to-day running of Home Affairs offices around the country.

They also want additional funding to be approved in order to employ more workers.