WATCH: Joburg’s billing crisis remains a mess

JOHANNESBURG - When the Democratic Alliance took control of Johannesburg, it claimed the city’s electricity billing crisis would be a thing of the past.

However, two years after the local government elections that has clearly not happened and it remains a mess.

The city argues it is doing the best it can to sort out an inherited mess. 

“It’s very important that you brought this to us – this is just an indication of some of the deep-rooted issues we have had in the system,” said Johannesburg MMC of Finance Funzela Ngobeni.

“Some of these issues have been here for more than three years or four years.”

In spite of frustrations, the city claims a decrease from 8,000 to 6,000 billing complaints a month, is a sign of progress.

Watch the full report in the video above.