JOHANNESBURG - The National Consumer Commission is looking into the practice of airlines overbooking flights.
It follows a social media post from a person bumped off a FlySafair flight, that sparked outrage.
WATCH: Discussion | Consumer commission to probe FlySafair overbooking
The airline admits to overbooking flights, justifying it as mitigation for no-show passengers.
It's welcomed the commission's probe, saying it will give it a chance to clarify the process.