JOHANNESBURG - Retail giant Pick n Pay has begun formal consultations with unions as part of efforts to turn around its struggling supermarket business.
The process, under Section 189A of the Labour Relations Act, will focus on changes to store-level labour practices, including shift flexibility and employee benefits.
The company said the goal is not to cut jobs, but to reduce rising labour costs and align working conditions with broader retail market standards.
Pick n Pay added that no final decisions have been made, with the consultation aimed at exploring alternatives and securing long-term sustainability while preserving jobs where possible.