JOHANNESBURG - City Power is responding to over 3,000 open calls as it tries to attend to multiple power outages across its network.
Add to that, that is the current cold and wet weather conditions, which are placing significant pressure on the network.
City Power spokesperson Isaac Mangena said the number of individual calls remains exceptionally high, with a significant portion logged in the past 24 hours.
He said they are also dealing with new faults alongside ongoing restoration, which are already experiencing delays.
“Higher demand from heaters and other appliances during the cold spell, combined with waterlogged ground that delays safe excavation and cable repairs, is delaying restoration times,” Mangena said.
He said, despite the challenges, City Power is working to restore supply, but also advised residents to reduce electricity consumption
This, according to Mangena, includes the morning peak from 5am to 9am and the evening peak between 5pm and 9pm
He also advised avoiding using multiple high-consumption appliances at the same time, switching off what is not needed, and unplugging appliances during an outage to prevent further trips when the supply returns.