Water utility accused of poor communication

JOHANNESBURG - Gauteng residents have battled severe water outages while Randwater's maintenance project continues.

The 37-day undertaking hits the capital, Tshwane on Monday.

WATCH: Rand Water maintenance | Joburg residents left out to dry

The water utility has faced criticism over poor communication and failure to plan for contingencies.

Ferrial Adam, executive manager at  WaterCAN, discussed this with eNCA.