For millions of South African pensioners, a SASSA grant is a lifeline.
But some are discovering that, before their grant even reaches them, money has already been deducted.
Only when they go looking for answers do they discover what those deductions have supposedly been paying for: funeral policies they say they never signed up for.
We do some digging and discover that the insurers behind these policies are some of the biggest names in South Africa. But on the ground, agents allegedly use deceptive sales tactics to collect pensioners’ personal information and turn it into policy mandates.
Yet pensioners are still being sent from pillar to post to stop the very deductions SASSA approves.
With pensioners left in the lurch, The Devi Show goes looking for answers.