Need a new phone? A laptop? A fridge? It’s rarely as simple as adding something to your cart and checking out – with credit hard to come by and the cost of living only climbing.
Enter Rentoza, with a simple pitch: why buy when you can subscribe? Monthly payments give South Africans access to the tech they need – with ownership at the end.
But hundreds of clients say the dream subscription became a monthly nightmare.
From refunds missing in action to contracts with apparent end dates – yet the debits keep rolling, month after month.
Initially, Rentoza’s management seemed eager to lay it all bare. But that enthusiasm quickly hit the rocks. So, we did things the old-fashioned way – and set up a sting.
Let’s just say… our surprise wasn’t exactly well received.