CAPE TOWN - Passengers have expressed their frustration over a lack of communication from Cape Town International Airport.
A fire in an airport building has disrupted operations this afternoon, leaving travellers stranded for hours.
Due to a network failure caused by the fire, the screening of passengers now has to be performed manually.
One passenger headed to Lisbon through Rwanda and Lisbon said the frustrating part was that there is no sight of Plan B from the airport.
"Nobody has information and passengers are just waiting. The only information is from reading online and finding out that there was a fire," he said.
Another passenger who touched down in South Africa after flying from London Heathrow Airport said they were clueless as to what is next.
READ | Cape Town International Airport suspends some departures after fire
Their situation is made worse given that she has a seven-month-old baby.
"We do not know where out bags are and it is unclear on how security will work when we have to even collect them."
Cape Town International airport has since suspended all its international departures.