Service delivery | Efficacy and accessibility of ward councillors

JOHANNESBURG - It's election year and you know what that means?

Political parties will be out in their numbers going that extra mile to get your vote.

But eNCA's focus is not on on party leaders, but local councillors.

They play an essential role in delivering basic services like water and waste collection.

Our reporters are finding out if residents are happy with the service provided and importantly, if the councillors are accessible.

Heidi Giokos is out in the streets of Johannesburg and Ronald Masinda is visiting communities in the Eastern Cape.