WATCH | The role of ward councillors in service delivery

JOHANNESBURG - Ward councillors have to contend with some tough questions as they approach their respective communities to campaign ahead of the polls.

The delivery of basic services remains poor and community members will certainly use every opportunity to demand answers.

In some cases, the incompetency of ward councillors has been associated with illiteracy.

Local government analyst Wayne Sussman talks about the role of councillors and what happens when they fail.