JOHANNESBURG - Drivers are having to wait for smart licences because the procurement of new printing machines is at a standstill.
For decades now, the country has relied on one printer to produce driver's licence cards.
This means it takes 14 working days to finish one card.
READ: SA Morning Soapbox | Are the portable desks sustainable and effective?
At times, the number of outstanding licence renewal applications has been as high as 1-point-3 million.
This morning on The South African Morning soapbox, we want to know which public service institution you find pleasant to visit, or does such a place not exist?
eNCA reporter Pule Letshwiti-Jones has the details.