SPONSORED - In times of loss, the concept of home takes on a deeper meaning. For families who have lost a loved one away from home - whether abroad or within the country - repatriation, the process of bringing them back to their place of origin, becomes more than just a logistical necessity. It is an emotional journey.
During Workers' Month in May, we shine a spotlight on repatriation. As the world becomes increasingly connected and remote work grows more common, more people - whether high-flying professionals or everyday families - are re-evaluating where they truly want to live.
Whether guided by cultural traditions, a desire for a final resting place among ancestors, or the comfort of familiarity, repatriating a departed loved one is a way of honouring their life and legacy. In a globalised world, it’s a deeply personal act that brings loved ones to their final place of rest - back to where their story began.
For many, the choice to work far from home - be it for financial, political, social or personal reasons – presents a unique set of challenges. One seldom discussed but vitally important for consideration is repatriation.
Understanding repatriation
What happens when someone passes away while working or holidaying far from home – locally or abroad? Would you or your family know what steps to take? Would you have the resources to bring them home?
In this context, repatriation refers to the transportation of a deceased loved one to their home country or place of origin. It is both a deeply emotional and logistical process - one that AVBOB approaches with care, dignity and professionalism.
“At AVBOB, our aim is to reunite loved ones with their families, no matter where in the world they may be. We provide a comprehensive repatriation service because we understand that closure, comfort and cultural respect matter deeply during a time of grief,” says Adriaan Bester, Executive: Funeral Products and Services at AVBOB.
With more than 350 branches and a fleet exceeding 1 000 vehicles - including state-of-the-art refrigerated units - AVBOB is equipped to handle repatriation both across South Africa and internationally. Our vehicles meet all local and international legislation and safety standards, and our extensive network of funeral professionals ensures seamless coordination and compassionate care throughout the process.
Whether a loved one has passed away abroad, in another province, or in a remote part of the country, AVBOB’s Repatriation Hub stands ready to assist. Our goal is simple: to bring your loved one home with dignity and care.
Why repatriation matters
Grieving is already a heavy burden. When a death occurs far from home, logistical complications, emotional stress, and unfamiliar environments intensify that burden.
Why repatriation matters
Grieving is already a heavy burden. When a death occurs far from home, logistical complications, emotional stress, and unfamiliar environments intensify that burden.
Repatriation offers families
- Greater control over funeral arrangements in a familiar setting;
- Relief from complex legal or cultural requirements in foreign territories;
- The ability to honour cultural and religious customs, particularly the importance of laying a loved one to rest in their geographic or spiritual home;
- Potential cost savings, particularly for extended families wishing to attend local funeral proceedings; and
- Emotional comfort and closure, knowing their loved one is nearby and accessible for visits or memorials.
“The last thing a grieving family should have to worry about is paperwork, logistics or cross-border protocols,” adds Bester. “That’s why we take care of every step – so families can focus on healing and honouring their loved one.”
Who can use AVBOB’s Repatriation Service?
AVBOB’s Repatriation Service is available to:
- AVBOB policyholders
- Non-policyholders
- Independent funeral undertakers
- Corporates
- Government institutions
For AVBOB policyholders, domestic repatriation is included in their FREE funeral benefits* - a testament to our commitment to supporting South African families in times of need.
Find peace of mind
Let AVBOB walk the journey with you so that when the time comes, you can grieve without worry and say goodbye in the place that feels most like home.
To make use of AVBOB’s Repatriation Service, contact our team on 074 899 5413 or email [email protected].
AVBOB has no external shareholders but instead has members who receive a share of AVBOB’s surplus profit. Our members are our policyholders, and our mutual status drives our purpose.
*Terms and conditions apply. FREE funeral benefits only apply if AVBOB Funeral Service conducts the funeral. AVBOB Mutual Assurance Society is a licensed life insurer and authorised Financial Services Provider. FSP 20656. AVBOB is a level 1 B-BBEE contributor. www.AVBOB.co.za